Biography
As Executive Vice President and Chief Administrative Officer, Don McKenna oversees the many different elements of Quad’s strategic sales approach and its customer experience. By helping remove friction from these multiple touch points, Don enables Quad to deliver a seamlessly integrated marketing experience to its customers.
Within the area of Sales Administration, Don looks after all activities that span from the sales process to plant operations – from deal strategy, account support and postal solutions to design innovation and business solutions, as well as the strategy development and implementation team.
Don enhances the Quad customer experience by overseeing customer service strategy and organization. He and his team focus on responding to clients’ needs and challenges with creative solutions and a commitment to excellence.
Don also oversees our long-run publication and book sales, as well as our account management team.
With Quad’s acquisition of global printer Worldcolor, Don joined Quad in 2010 as Product Planning Manager in New York City. He later moved to corporate headquarters in Sussex, Wisconsin, and held various senior leadership roles in Quad Sales Administration, most recently as Senior Vice President.
Don launched his print industry career at J.S. Eliezer Associates, a print consulting firm headquartered in Stamford, Conn. He was promoted to President at the firm in 2004.
Don holds bachelor’s degrees in marketing and finance from Lehigh University and an MBA in finance from Villanova University.
Don lives in Oconomowoc, Wisconsin, with his wife, Judy, and their three kids and enjoys playing golf in his free time.